{"id":795241,"date":"2021-12-14T18:02:16","date_gmt":"2021-12-14T18:02:16","guid":{"rendered":"http:\/\/test.daliworks.net\/index.php\/2021\/12\/14\/robot-management-service_asset-en\/"},"modified":"2026-07-28T01:13:29","modified_gmt":"2026-07-28T01:13:29","slug":"robot-management-service_asset-en","status":"publish","type":"post","link":"http:\/\/test.daliworks.net\/index.php\/2021\/12\/14\/robot-management-service_asset-en\/","title":{"rendered":"Remote Cobot Management: Boost Customer Satisfaction and Management Efficiency"},"content":{"rendered":"

<\/h1>\n
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Remote Cobot Management: Boost Customer Satisfaction and Management Efficiency<\/h2>\n<\/blockquote>\n

It is no exaggeration to say we are living in the era of the collaborative robot. According to MarketsandMarkets, the collaborative robot industry is set to grow rapidly at a compound annual growth rate (CAGR) of 41.8% over the next five years, becoming a market worth roughly KRW 7.05 trillion by 2026.<\/p>\n

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Decades after industry began automating factories and service sites, the adoption of industrial robots remains limited \u2014 largely confined to major corporations in mainstay industries such as semiconductors and automobiles. Robots have not yet advanced enough technically to perform movements as precise and complex as humans, but economic and social factors stand in the way as well. For companies, the cost of purchasing and operating robots is burdensome; for workers, there is resistance rooted in the fear of losing jobs to machines. <\/span>Collaborative robots can untangle these challenges, which is why they have recently emerged as the driving force of the robotics industry.<\/span><\/p>\n

What Is a Collaborative Robot?<\/h2>\n

A collaborative robot is an industrial robot that meets the requirements for collaborative operation, allowing humans and robots to work together in the same space<\/span> (ISO10218). Also known as a cobot, it differs in many ways from traditional industrial robots, which are kept isolated from human contact.<\/span><\/p>\n

How Cobots Differ from Industrial Robots<\/h4>\n

Traditional industrial robots are designed to keep humans strictly out of the robot’s working area by various means while it operates, for the sake of user safety. Industrial robots (top) occupy a large footprint and require costly additional installations to protect workers and the surrounding environment. (The law mandates that safety fences be installed around industrial robots.) And because industrial robots involve no interaction with workers, they are difficult to operate. <\/span>A collaborative robot is a robot that can interact with workers while keeping them safe<\/span>.<\/span><\/p>\n

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Advantages of Collaborative Robots<\/span><\/h4>\n

\u200b<\/span>1. Humans and Robots Share the Same Space<\/span><\/strong><\/p>\n

Because no safety fence is needed, cobots can be installed anywhere people work. Unlike conventional industrial robots, siting constraints disappear and installation space is saved. Rapid advances in cobots’ environmental awareness technology are also easing concerns about safety accidents. In manufacturing, this opens the way to better business performance by reducing the share of assets tied up in land and real estate.<\/span><\/p>\n

2. Easy Acceptance<\/span><\/strong><\/p>\n

Cobots can be installed and operated without major changes to existing process systems, minimizing resistance from the existing workforce. And with the rapid development of HMI (Human-Machine Interface) technology, workers adapt to the technology with ease.<\/span><\/p>\n

3. Preserving the Labor Market<\/span><\/strong><\/p>\n

Rather than replacing existing workers, cobots play a supporting role \u2014 raising the quality of the work environment without the expected loss of jobs. Because the know-how people have built up on the industrial floor is used as-is, none of the accumulated process expertise is lost, something ordinary automation struggles to preserve.<\/span><\/p>\n

Thingplus has created a service for the remote management of these collaborative robots: the remote robot management service <\/span>‘IndyCARE’<\/b><\/span>.<\/span><\/p>\n

Remote Robot Management (IndyCARE) Service<\/h2>\n

The remote robot management service <\/span>streamlines robot management through monitoring and remote access, minimizing on-site visits for customer support<\/span>. Through the service, <\/span>you can connect anytime, anywhere there is an internet connection to view the cobot’s real-time status, operational data, and event logs for abnormal situations<\/span>. A dashboard visualizing the cobot’s workload, takt time, and uptime makes it easy to grasp work progress and operating status at a glance. For every collision detection and emergency stop that occurs during operation, the service stores an event log file along with video from the moment the problem occurred, <\/span>helping robot managers identify the cause and enabling engineers to provide remote customer support<\/span>.<\/span><\/p>\n

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Key Features<\/b><\/span><\/p>\n

\"\"<\/p>\n

Collaborative robots exist to help people. So <\/span>instead of taking workers’ jobs, they raise their productivity<\/span>. Amazon in the United States introduced cobots that help organize and locate goods across its vast warehouses, boosting worker productivity. Hyundai Motor drew attention by piloting a chair-type collaborative robot at its US plant, letting workers who had spent long hours standing at strenuous tasks such as body assembly work comfortably while seated. As productivity rises, <\/span>corporate profitability improves and the capacity to create jobs grows<\/span>. That is why organizations of every kind \u2014 not just research institutes and manufacturers but also F&B businesses and individual proprietors \u2014 are considering adoption.<\/span><\/p>\n

With the remote robot management service,<\/b><\/span> you can manage processes efficiently and review operational data. Remote access and control let you respond effectively to customer issues \u2014 <\/span>raise customer satisfaction and management efficiency at the same time!<\/b><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The remote robot management (IndyCARE) service enables efficient process management and lets you review operational data. 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